Dr S C Burke
Dr R E Halstead
Dr D Khanwalkar
Telephone number: 01254 884217
Email: lscicb-el.weaverspractice@nhs.net
Saturday 3rd August at Rishton Cricket Club – please click on the link above for details.
Click on the link above for more information.
BANK HOLIDAY:
PLEASE NOTE WE WILL BE CLOSED ON MONDAY 26th of AUGUST
Chemist opening times are available online via NHS – find my pharmacy online.
Dear Patient’s
We are closed on Tuesday 3rd of September from 1pm-6.30pm for Protected Learning Time. This enables practices to provide dedicated training to their staff and to discuss and plan ways that will allow them to improve services, meet demand and support the wellbeing of staff.
For all life-threatening medical emergencies please call 999.
If you feel your request is urgent and cannot wait until the following day provisions have been made for urgent triage via 111.
For all routine requests for results, appointments, prescriptions, and general queries please call back on Wednesday 4th September at 8am.
Alternatively, please complete an online triage request (PATCHS) via our website and we will respond within 2 working days. If you do not have access to the internet, please call us back on Wednesday 4th September at 8am.
From the 8th of January 2024, our appointment booking system is changing. Receptionists have been asked by the partners to Care Navigate all appointment requests to enable us to offer patients more appointment options and signpost patients to the most appropriate care for their needs.
For example, you may be asked to “Self-Care”, see the Physio or attend a local Pharmacy for a consultation in the first instance as not all problems are suitable for a GP.
To provide more flexibility for our patients, we have access to a local “Extended Access” service which have GP and Nurse appointments in the evenings Monday to Friday until 8pm and on Saturdays until 4pm which will also be offered to you.
Please remember that on the day appointment requests are for SINGLE URGENT ACUTE problems only.
If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.
It doesn’t replace existing services. You can still contact us in the usual ways.
But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can:
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
If you a re registered carer, or care for a family member or friend please let us know.
Supporting earlier diagnosis of lung cancer
What is a Targeted Lung Health Check?
For further information:
Roy Castle Lung Screening Information
Why it’s important
Did you know you can manage repeat prescriptions from The Weavers Practice in the NHS App?
You can easily choose where your prescriptions are sent. So, if you know you’ll be away from home or you are moving home, you can change your nominated pharmacy from within the app.
You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.
It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
Find out more about the NHS App at: www.nhs.uk/nhsapp.
You can use PATCHS to contact the surgery for health advice, repeat prescriptions, request fit notes and more. Some of the benefits of using PATCHS include:
PATCHS can also help patients who struggle to contact the practice using the telephone or in-person. This includes patients who have hearing or speaking impairments or patients who suffer with anxiety.
For more information visit: help.patchs.ai
We are currently inviting patients to join our Patient Participation Group (PPG) which is run by volunteer patients and a member of the practice management team.
Our aim is to help patients get the best service from their practice, by helping to strengthen the relationship between the practice and our patients and to improve and shape the services within the practice, leading to a better patient experience.
If this is something you would like to be involved with and would like to join our group please email the practice on lscicb-el.weaverspractice@nhs.net putting PPG in the subject line, or speak to a member of our reception team.
Your commitment to the group would be to attend a monthly meeting, lasting around 90 minutes. Each meeting will have an agenda, where you will be able to give us feedback (positive and negative) to help improve our services, provide inspiration for new idea’s, and be involved in relevant decision making.
ONLINE GP RECORD ACCESS 2023
From November this year, patients using the NHS app will be able to view all new entries made in their GP records. This is an NHS initiative to give patients greater access to their health information. Upon reviewing your records, you may feel that certain notes made by our clinicians are incorrect and you may wish to request that they are removed.
The General Data Protection Regulations (GDPR) and the Data Protection Act 2018 state that an individual has the ‘right to be forgotten’, which is sometimes called the ‘right to erasure’, however medical records are slightly different in that they hold special category data. The GP’s (or other clinician’s) opinion at the time will not alter, therefore we cannot remove information simply at the patient’s request.
In line with the General Medical Council’s (GMC) guidance, Doctors have an obligation to:
Source: https://www.gmc-uk.org/-/media/documents/good-medical-practice—english-20200128_pdf-51527435.pdf
The NHS constitution states that as a patient, “You have the right to have any factual inaccuracies in your health record corrected, however there are limited exceptions to this right, there is no obligation to amend something in a health record that is a professional opinion”, i.e. the GP’s opinion at the time.
This also applies to data that forms part of your medical record, for example letters and forms issued by other Healthcare organisations involved in your care that have supplied copies to us as your General Practice/registered GP. Data on your record is only to be used in relation to direct care purposes, and if considered to be used for anything else, it would need to have the relevant lawful basis and other data protection principles applied.
Should you request any corrections or redactions we will review your request and if we decide we are not able to comply we will inform you of this decision. We will also ensure we add details of your request to your record and the reasons why we have not been able to comply. Please make any such requests in writing to: Practice Manager, The Weavers Practice, High St, Rishton BB1 4LA or email: lscicb-el.weaverspractice@nhs.net
Understanding your Health Record
You can view some commonly used abbreviations here, which may help you understand your records.
Whilst we will endeavour to respond to any queries about your records, please bear in mind that we must prioritise our workload and deal with patients that are unwell and need us. You can book routine telephone calls online via the NHS app should you wish to discuss a particular issue, but please do not use appointments purely to request something is removed from or changed within your notes. As above, please contact us in writing, and we will liaise with the clinical team and respond within an appropriate time frame – as with most administrative requests this can be up to 28 days.
EMAILS:
* With immediate effect* The Weavers Practice is no longer accepting requests for medications, work related notes or appointments by email. We are also not accepting any clinical photographs by email that have not been requested by our nurses or GPs so we would request that you contact the practice by phone to have an appropriate appointment made for you. If your email is regarding appointment requests, clinical advice, work related notes or medications then please ring the practice on 01254 884217.
ZERO TOLERANCE:
Please note, our staff are here to help you. Any form of abuse or threatening behaviour, either verbal or physical will not be tolerated. If any of our staff members are subjected to abuse in any form – service will be refused and may result in you being removed from our list. Serious incidents will be reported to the police and you may be prosecuted.
UPDATED PRIVACY NOTICE: Please read.
The Weavers Practice is supporting vital health and care planning and research by sharing your data with NHS Digital. You can choose whether your confidential information is used for these purposes. For more information about this, please see the following link:
General Practice Data for Planning and Research: GP Practice Privacy Notice – NHS Digital
Our full updated privacy notice can be found on the “Quick Links” section under “Confidentiality” on our home page.
Data collections start from the 31st July 2021, if you would like more information or would like to register your “OPT OUT” preferences. please copy and paste the link into your browser: https://www.nhs.uk/your-nhs-data-matters