Why do GPs charge fees? Your questions answered.

The National Health Service provides most health care to most people free of charge, but there are exceptions. Prescription charges have existed since 1951, and there are several other services for which fees are charged. Sometimes the charge is made to cover some of the cost of treatment, for example dental fees. In other cases, it is because the service isn’t covered by the NHS, for example, medical reports for insurance companies, claims on private health insurance and other letters and forms which require the doctor to review the patient’s medical records.

It is important to understand that GPs are not employed by the NHS, they are self-employed, and they must cover their costs which include staff, buildings, heating, lighting etc. in the same way as any small business.

The NHS pays the doctor for specific NHS work, but for non-NHS the fee must cover the doctor’s costs.

What is covered by the NHS and what is not?

The government’s contract with GPs covers medical services to NHS patients. In recent years, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.

Examples of non-NHS services for which GPs can charge their patients.

• Private medical insurance reports
• Holiday cancellation forms
• Referral for private care forms
• Letters requested by or on behalf of, the patient. • Driving medicals

Why does it sometimes take my GP a long time to complete my form?

Time spent completing forms and preparing reports takes the GP away from the medical care of his/her patients. Most GPs have a very heavy workload, most of the GPs work can add up to 60 hours a week and paperwork takes up an increasing amount of their time. In addition, non-NHS work must be undertaken outside of NHS contracted time.

I only need the doctor’s signature, what is the problem?

When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. Therefore, to complete even the simplest of forms, the doctor needs to check the patient’s entire record. Carelessness or an inaccurate report can have serious consequences for the doctor, with the General Medical Council or even the Police.

How are charges decided?

The British Medical Association (BMA) recommends that GPs tell patients in advance if they will be charged. It is up to the individual practice to decide how much to charge. The BMA has in the past provided guidance for GPs in setting their fees. This is less common now and GPs can set their own fees to ensure that their costs in delivering the services are covered. Time spent completing private reports and undertaking private medical examinations are generally done outside of normal working hours as an extra commitment to a GPs workload.

The services shown below are not provided under the National Health Service (NHS) contract and the following fees will be charged. If you have any questions relating to these fees, please address them to your doctor or the Practice Manager before requesting the service.

Also see Charges for non-NHS services

Opening times - Rishton

Monday 08:00 – 18:30

Tuesday 08:00 – 18:30

Wednesday 08:00 – 18:30

Thursday 08:00 – 18:30

Friday 08:00 – 18:30

Saturday CLOSED

Sunday CLOSED

For details on what to do out of hours, please click here

Opening times - Great Harwood

Monday                   08:00 – 18:30

Tuesday                   08:00 – 18:30

Wednesday             08:00 – 18:30

Thursday                 08:00 – 18:30

Friday                       08:00 – 18:30

Saturday                  CLOSED

Sunday                     CLOSED

For details on what to do out of hours, please click here

Training Days

On the following dates the surgery will be closed from 1pm for training and will re-open the following day at normal hours:

Wednesday 10th September 2025
Tuesday 14th October 2025
Thursday 13th November 2025